KNOWHOW
How to run a session.

What is a Knowhow session? 

Knowhow is a facilitated discussion that supports both those with questions and expertise to come together and talk about what is important.

The aim of Knowhow is to create a learning environment that respects the wisdom and experience of others and can highlight what is most important by allowing discussions to generate naturally. 

What does it look like?

It looks like the Australian SBS TV program, Insight.

• A hot topic is chosen. 
• A skilled and engaging facilitator introduces the topic. 
• The facilitator outlines themes or questions and draws upon the experience in the room for a response. 
• Respondents can be both targeted and impromptu. 
• Conclusions are drawn along the way

The key is to ensure a well-meaning robust discussion. The Insight program below was on the topic of arranged marriages. Have a look at the style of the discussion and the types of people taking part.  

What are the benefits of running a session this way?

• Knowledge and learning is based on what’s happening in real life  
• People impacted by the topic are at the forefront of understanding the topic
• Professionals, researchers and advocates can share their views and practices
• Individual agendas are irrelevant and shared group experiences help to form a consensus and shared knowledge
• Knowledge, practices and views are challenged through an ‘all sides’ debate
• It is an engaging and energetic way of learning that helps to form long lasting understanding

The Knowhow Model 2011
Developed by Bec Jolly, 2010 - 2012 Policy & Project Leader for Sharing Innovative Practice
Centre for Excellence in Child and Family Welfare  
Level 5 / 50 Market Street, Melbourne Victoria Australia 
Phone 03 9614 1577
www.cfecfw.asn.au